Warning: Draft — pending legal review This page is a working draft. Our lawyer reviews it before Josie launches, and the reviewed version replaces it.
Subprocessors
The companies that handle data for Josie, what each one does, what it receives and where.
Last updated
ElevenLabs
- What it does
- Voice: hears callers and speaks for Josie
- What it receives
- Live call audio and what is said on the call
- Region
- Being confirmed
- BAA
- Pending
Google (language model)
- What it does
- The language model behind Josie's voice, used through ElevenLabs
- What it receives
- What is said on the call, as text
- Region
- Being confirmed
- BAA
- Pending
Twilio
- What it does
- Phone calls and texts
- What it receives
- Phone numbers, call routing and the text messages Josie sends and receives
- Region
- Being confirmed
- BAA
- Pending
Vercel
- What it does
- Hosting for the website and the app
- What it receives
- Requests to the app, and the files it stores
- Region
- Being confirmed
- BAA
- Pending
Neon
- What it does
- The database
- What it receives
- Your business's records, with call content encrypted
- Region
- Being confirmed
- BAA
- Pending
Stripe
- What it does
- Billing and payments
- What it receives
- Your billing details and payment card, never call content
- Region
- Being confirmed
- BAA
- Not needed: never receives patient information
Resend
- What it does
- What it receives
- Email addresses and the emails Josie sends you
- Region
- Being confirmed
- BAA
- Not needed: never receives patient information
Sentry
- What it does
- Finding and fixing errors
- What it receives
- Technical error reports, never call content
- Region
- Being confirmed
- BAA
- Not needed: never receives patient information
PostHog
- What it does
- Understanding how the site and the app are used
- What it receives
- Usage events, never call content
- Region
- Being confirmed
- BAA
- Not needed: never receives patient information
Google (sign-in, Places and Calendar)
- What it does
- Signing in with Google, business listings and calendars you connect
- What it receives
- Your Google account details and the business listings Josie looks up
- Region
- Being confirmed
- BAA
- Not needed: never receives patient information
Vercel AI Gateway, with Moonshot AI
- What it does
- Drafting a business profile and answers from public information, through the gateway and the model provider behind it
- What it receives
- Public information about a business, never call content
- Region
- Being confirmed
- BAA
- Not needed: never receives patient information