Reservation calls answered, even in the dinner rush

Josie picks up while your team is busy, texts guests your reservation link and passes the rest to your host.

Call Josie now

Copperwick Kitchen, a made-up restaurant

The live demo opens soon. Listen to an example call.

Listen to an example call
Join the waitlistJosie opens to new businesses soon. Leave your email and we'll write once, when she does.

Example call — both voices are AI

Copperwick Kitchen, example call

The recording is on its way. Here is how the call went.

  1. 0:00CallerCan I get a table for six on Friday?
  2. 0:05JosieI've texted you our reservation link so you can pick a time. If none works, I can pass a request to the host, who'll text you back.

What Josie handles for you

A reservation captured is a link sent or a request passed to your host. Josie never promises a table she can't see.

Example callWednesday, 7:35 pm
Caller
Can I get a table for six on Friday?
Josie
I've texted you our reservation link so you can pick a time. If none works, I can pass a request to the host, who'll text you back.
Answered
Example callFriday, 8:10 pm
Caller
We'd like to book the back room for a birthday dinner.
Josie
I've taken your request with the date and number of guests, and the manager will call you tomorrow to talk it through.
Message
Example callSaturday, 6:55 pm
Caller
¿Hacen pedidos para llevar esta noche?
Josie
Sí. Le envié por mensaje el enlace para pedir para llevar en Copperwick Kitchen.
Answered
Example callThursday, 5:15 pm
Caller
Do you have gluten-free dishes?
Josie
The menu marks them, and I've texted you the link. If it's a serious allergy, I'll let the team know before you arrive.
Answered

The calls Josie answers

These are the calls Josie takes for a restaurant, from reservations to takeout to a guest with an allergy.

  • Someone hurt or having a reaction right now
  • Allergies and special diets
  • Hours, location and parking
  • Menu, specials and dietary options
  • Reservations
  • Large parties, private events and catering
  • Takeout and delivery
  • An order problem now (wrong, missing or late)
  • Call-ahead or waitlist
  • Wait times
  • Gift cards, lost and found, jobs
  • A complaint about a past visit
  • Speak to a manager
  • Sales call or robocall

What could Josie be worth to you?

Your business

Example numbers — change them to yours

$

On average, per booking.

$

What an hour of front-desk time costs you.

What Josie answers

Your estimate

Josie could be worth 7.5× what she costs

Reservations captured (est.)

~22

a month, from the calls you miss today

Revenue won (est.)

~$1,870

a month in bookings from calls you miss today

Unanswered calls (est.)

~5.8

hours a month of calls nobody answers today

Josie's cost (est.)

$249

a month on Pro

Plan
Billing
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Estimate based on your numbers. Real results vary.

How we calculate this

We turn your numbers into a month of calls and run them through the same math as the Josie dashboard.

  1. Calls a month = calls a week × 52 ÷ 12. The calls you miss = that × the share you miss today.
  2. Bookings = the calls you miss × the share that would book. Each booking is worth what a customer spends.
  3. Revenue is counted only for bookings on calls you miss today. A booking your team would have taken anyway is never counted as won.
  4. Hours = the minutes Josie talks on each call plus the follow-up work it leaves behind, at your staff cost. They count as time saved only for calls your team answers today.
  5. Cost = the plan's price, plus the extra minutes beyond the ones it includes (each call rounds up to the next minute), plus the healthcare add-on for healthcare industries.
  6. The multiple divides the value by the cost. When Josie answers only the calls you miss, it counts revenue won only.

Assumptions used

  • A customer spends $85 per booking.
  • An hour of staff time costs $17.
  • Each call leaves 1 minutes of follow-up work.
  • 261 minutes a month at 3 minutes a call, billed per whole minute.

Revenue is what those customers would spend, before your costs — not profit.

Questions, answered plainly

Will callers know Josie is an AI?
Yes. Josie says up front that she's an AI assistant for your business, and she answers honestly if a caller asks.
Does she speak Spanish?
Yes. Josie answers in English or Spanish, whichever the caller starts in, and can switch during the call.
Do I keep my phone number?
Yes. You forward your calls to Josie. Stop forwarding whenever you like and calls ring you again.
When can I start?
Josie opens to new businesses soon. Join the waitlist and we'll email you once, the day you can sign up.
Which plan do I need?
Pro ($249 a month) if you want Josie texting callers. Essential ($99 a month) is enough if you only want her to answer, take messages and send you the details of each call.
What will Josie never do?
She will never say a table is confirmed or held, say a dish is safe for an allergy or free of an allergen, take an order, a payment or a card number or guess your hours on a holiday. When a caller asks, she takes a message for you instead.
Does Josie work with OpenTable, Resy or Toast?
Not yet. Today Josie works on her own and sends you the details of each call; connecting her to OpenTable, Resy or Toast is on our list, with no date promised.

Be first in line

Josie opens to new businesses soon. Join the waitlist and we'll write once, when she does.